Privacy Statement

Data Protection Notice

This Data Protection Notice (hereinafter “Notice”) explains how Worldline Europe S.A. collects, uses and discloses (hereinafter referred to together as “processes”) personal user data (hereinafter “Personal Data”) of visitors (hereinafter “User” or “you”) to this and website (hereinafter “Website”), and the means by which this is done. The Notice also describes how Worldline Europe S.A. (hereinafter “we” , “us”, “our”) safeguards the confidentiality of the Personal Data processed.

Worldline Europe S.A. may amend the Notice unilaterally at any time. The most recent version is published online by Worldline Europe S.A. .


Type of collected Personal Data

Worldline Europe S.A. processes Personal Data about the User when they access the Website of Worldline Europe S.A. This occurs when a session cookie is placed on the visitor’s device and a connection log is created. The processed types of personal data are related to the secure functioning and state of the Website.


Usage and protection of Personal Data

To ensure proper and secure functioning of our Website, an activity within the scope of the legitimate interest of Worldline Europe SA:

The Personal Data which is processed within the scope of the operations and management of the Website is strictly related to the proper functioning of the Website and its delivery in a secure way.


In connection with legal or regulatory obligations:

Where applicable and if any Personal Data is processed, Worldline Europe S.A. reserves the right to disclose Personal Data to regulatory and supervisory or other authorities as well as, pursuant to this Notice. In so doing, Worldline Europe S.A. will comply at all times with applicable regulations, laws, court orders or official requests.

Recipients

Within the scope of the Website management, Worldline Europe S.A. does transmit Personal Data only to a third party, which ensures the proper and secure functioning of the Website.

Security over the internet

Worldline Europe S.A. protects Personal Data with appropriate physical, electronic and process-related security measures, when and where processed, such as firewalls, personal passwords, encoding and authentication technologies.

Data retention

Where Personal Data is processed, our retention periods for Personal Data are based on business needs and local legal requirements. We retain Personal Data for as long as is necessary for the processing purpose(s) for which the information was collected, and any other permissible, related purpose.

If we use your Personal Data for more than one purpose, we will retain it until the purpose with the latest period expires; but we will stop using it for the purpose(s) with a shorter period once that period expires.

When Personal Data is no longer needed, we either irreversibly anonymize the data (and we may further retain and use the anonymized information) or securely destroy the data.


Cookies

What is a cookie?

Cookies are small files which are downloaded onto a device when the user accesses certain websites. Cookies can be accessed by the server and allow a website to recognize users and to understand users’ navigation on different websites.

On the same principle and for the same purpose, other equivalent tracking technology may also be used such as html5 local storage. In the rest of this Notice, the term “cookie” will cover all local tracking technology, where this is the case and/or is applicable.

In practice, the website you visit sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server.


What types of cookies do we use?

Strictly Necessary cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Worldline Europe S.A. does utilize strictly necessary cookies which process Personal Data, which are session cookies and are automatically deleted after the end of your visit on the Website.

How long does Worldline Europe SA keep cookies?

Where a cookie is placed on your device, it shall remain on your computer by default for no longer than 13 months and you can decide to delete all cookies in your browser at any time via your browser settings.

All session cookies will be automatically deleted upon you leaving the Website.

How do I change my cookie settings?

Your browser may provide you with information and control over cookies. You can set your browser to alert you when a cookie is being used and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. You can generally disable the cookie feature on your browser without affecting their ability to use the Worldline website(s).

To make sure you are able to change your cookie settings, here are a few links that may be useful for you to manage cookies on browsers you may be using:

If you have any queries in relation to this Notice or our use of cookies, please contact us at: dataprotection.europe@worldline.com


Your rights

Persons whose Personal Data is processed within the scope of this Notice have the following rights:

The rights specified above may be denied or restricted, subject to exceptions within the applicable data protection framework and in certain cases, if the interests, rights and freedoms of third parties take precedence, or if processing is necessary to establish, exercise or defend legal claims of Worldline Europe S.A..


Data controller : Worldline Europe S.A.

Worldline Europe S.A.
Atrium Business Park - 33, rue du Puits Romain,
L-8070 Bertrange
Luxembourg


Contacting Us and your right to withdraw consent in respect of data protection

If you would like to exercise any of your rights listed in this Notice, you should first fill in the Data Subject Request webform designed for that purpose.

You can access it here:

Data Subject Request Form

Anyone subject to the processing of Personal Data by Worldline Europe SA, where such processing is based on the consent as legal basis, within the scope of the Website operation and management, can withdraw their consent to this effect at any time.

This can be done via e-mail to the Data Protection Officer of Worldline Europe S.A. at : dataprotection.europe@worldline.com


If you have any other additional questions in relation to our processing of your Personal Data, please contact the Data Protection Officer via the abovementioned method.


Last updated on: 29 August 2025